FREQUENTLY ASKED QUESTIONS

FAQ

Hey there!

Welcome to our FAQ page.

Whether you're a seasoned bulk bin pro or just dipping your toes into the world of refill shopping, we've got you covered. Wondering how to use your own containers? Curious about our rewards program? Or maybe you're just trying to figure out when we're open?

Don't worry, we've rounded up the most common questions below to make it quick & easy for you.

The Questions:

Where are you located?

303 North Main Street, Suite 100, Dickson, TN, 37055

What are your hours?

Monday through Saturday, 10am - 6pm

How do I shop with my own bags, jars, & containers?

All you have to do is bring your own clean container and do the following:

Once you come into the store, walk over to our ‘Tare station’. There you will weigh your empty container on our scale, then write down the tare weight either directly on the jar or on a piece of tape that we provide.

Now the fun begins and you can go fill it up with whatever you want in the store! Once you’re ready to checkout, place your goodies up on the checkout counter and we will weigh them again. We will deduct the tare weight of the container so that you’re not paying food prices for your jar!

Instead, you’ll just be paying for the weight of the food/liquid/etc.

And that’s it.

It’s really that simple.

Containers can be a jar, a bag, or any other food storage container or shampoo bottle type thing for those cleaning products. (That’s the beauty of all this)

Can I still shop if I don’t bring my own containers?

Oh yeah, of course!

We always have free paper bags you can use as well as jars for purchase. 

We also have a Bring Your Own Container (BYOC) discount where you’ll get 5% off for each product you buy using a container you brought with you to the store.

So, even if you need to buy a jar, the next time you bring it back, you’ll save!

Is there a minimum or maximum I have to buy?

The beauty of our store is that you can buy as little or as much as you want.

You can get just enough for that new recipe you're trying or a whole month's worth. Up to you.

Of course, there is technically a possibility that you could get such a small amount that the scale won't be able to detect it, but this is very unlikely. (Hasn't happened yet at least!)

Same goes for 'too much'. Our scales go up to 30lbs, but again, we haven't run into an issue of someone buying that much at once either. Even if it did happen, we could just split it up into two bags and weigh it.

How can I sell my products at Tare Bulk Foods?

If you have a product that you think would be a great fit for our store, please feel free to send us an email - mitchell@tarebulkfoods.com

Is Tare hiring?

We aren’t hiring at this time, but you are welcome to send over your cover letter and resume to mitchell@tarebulkfoods.com

It’s always nice to have these on hand for when we do go to hire.

What are your accepted payment methods?

Essentially everything except crypto, checks, and barters!

We accept all the normal debit and credit cards, mobile wallet payments (Apply Pay, Google Pay, Samsung Pay), and even Cash App.

Cash too, of course!

Do you charge a credit card fee?

Nope!

We believe your experience at Tare should be smooth and frictionless. So it would be counterproductive for us to toss an extra charge your way right at the end of your time in our store.

We take the hit on this one.

Do you offer refunds?

Due to the nature of our business, all food sales are final. However, we aren’t crazy and understand that there are exceptions to every rule. So, if you feel like the food was rotten or spoiled, we will refund you the full amount.

What is your loyalty / rewards program?

It's a point for every dollar.

50 points = 5% Off, 100 points = 10% Off, 150 points = 15% Off, 200 points = 20% Off.

To sign up, all you have to do is type in your phone number at checkout.

Are you going to list your products on the site and allow for pre-order?

Absolutely!

We recently opened, so we haven't gotten that far quite yet, but it is definitely on the way. If you have any questions about what we have in stock, feel free to email, call, or DM us on social media.

Are your products organic? Gluten free? Vegan?

99%+ of everything we carry is organic and/or non-gmo.

Tons of gluten free products. Many items are also vegan.